2009 OTT / TTG Awards

Training Awards 2009 OTT / TTG Training Stars of the year!

Online Travel Training and training partner TTG Knowledge College have teamed up to recognise the best training courses and best performing travel agents across the TTG/OTT training platforms this year.

We have been collecting feedback on every course featured on both sites for the last 5 months.   We asked members to rate courses based on various criteria and we've simply averaged out the results.  Here's the complete list of winning suppliers, runners-up and our star agents too.

Best E-learning Award - Awarded to the course with the highest overall member rating

Winner: Worlds of Discovery Runners up:  Warner Leisure Hotels, Continental Airlines and Attraction World

Worlds of Discovery’s new course has been a huge success this year with more than 800 course completions in just a two months. Agent feedback has been very positive thanks to the excellent course content and simple, elegant design.

“I loved this course -  it was excellent! I can now sell this without any problems.” Sarah-Marie Bridson, Regency Travel Holidays

“Very enjoyable course, easy to follow, gives you fantastic knowledge and confidence with the products.” Karen Wallis, First Choice


Best Hosted E-Learning - Awarded to the highest rated course that was created by a 3rd party and hosted on OTT / TTG

Winner: Virgin Atlantic Runners up: Cox & Kings, Montenegro and Avis

Virgin Atlantic created its own external agent training in 2009, hosted by both TTG Knowledge College & Online Travel Training. The course proved very popular with agents, one cited the ‘fresh and funky’ design of the course.

"I enjoyed taking the Virgin Atlantic training modules and felt they increased both my knowledge and sales performance." Laura Parsons, Carlson Wagonlit Travel


Information Award - Awarded to the course members judged to provide the most comprehensive and useful product information

Winner:  Rail Europe Runners up: Worlds of Discovery, A2B Transfers and Cosmos Tourama

Rail Europe created an extensive 10-module course and made good use of the menu function by adding a wide range of supplementary information as well as making good use of video functionality.
 
“Very useful, I learnt information which will be invaluable for future clients.” Nick Richardson, Reed  & Mackay


Design Award - Awarded to the course that members judged to have the best 'look & feel' 

Winner: Warner Leisure Hotels Runners up:  Worlds of Discovery, Hilton Family Maldives and Rail Europe

Bourne Leisure launched a dedicate course showing agents all they need to know about Warner Leisure Hotels.  Agent feedback has been really positive especially in terms of overall design as the course includes lots of imagery as well as useful product information

“I thought the course was excellent I did not realise how much there is to do at Warners.” Joan Hill, Travel Counsellors


Audience Award - Awarded to the course which had the highest level of audience engagement

Winner: Mauritius Runners up: Continental, Worlds of Discovery and Attraction World

The lure of the Mauritius proved a winner in 2009 with over 1,000 people taking the course - an incredible level of user engagement number – narrowly beating Continental Airlines. 

“I thought the course was excellent, concise and to the point.” Jackie Wall, Vacation World



STAR AGENT AWARDS

These travel agents have taken the most courses across the TTG Knowledge College/Online Travel Training platform this year, in most cases more than 10 courses! The great news is that 10 suppliers have come forward to reward these hard-working students for their endeavours this year.

1. Emma Stubbs, Co-op, Midlands

Emma was top of the class this year, passing the most courses, and she receives a bottle of champagne and £25 shopping voucher from Cox and Kings “I love doing training because it can only improve the level of service I am able to provide. I’m delighted to be the number one OTT student!”

2. Alana Stewart, Barrhead Travel
Alana receives a bottle of champagne and some chocolates from Worlds of Discovery

3. Talha Hassan, Polani Travel
Talha receives champagne and chocs from a training supplier

4. Cheryl Dawson, Barrhead Travel
Cheryl receives a bottle of bubbly and a gift voucher from Cosmos Tourama

5. Amy Waterson, Barrhead Travel
Amy receives a bottle of bubbly and a £10 gift voucher from Warner Leisure Hotels

6. Elaine Hennessey, Midlands Co-op
Elaine receives a bottle of champagne and some chocolates from Hilton Family Maldives

7. Rebecca Hamer, Toucan Travel
Rebecca receives champagne and a goody bag from NCL

8. Melanie Smith, Ian Allen Travel
Melanie receives a bottle of bubbly and a £10 gift voucher from A2Btransfers.com

9. Kerry Denwood, Thomas Cook
Kerry receives a prosecco and chocolate Hotel Chocolat giftbox from Sun Resorts

10. Deirdre Lomer-Hedges, Burgess World Travel
Deirdre receives a bottle of bubbly and chocolates from Attraction World

Bruce Martin, Operations Director of Online Travel Training said "Very well done to all the worthy winners!  It's been an amazing 2009 with so many new courses being created by such a wide range of suppliers. Over 16,000 courses were passed in 2009 which is incredible and we thank all our members for their continued support and dedication.  We're so pleased to be able to recognise the best courses and agents of the year.  Here's to an even better 2010!"

Katherine Lawrey, who is in charge of TTG Knowledge College, said: "Congratulations to all our winning suppliers and hard-working agents. It's been a fantastic year for both TTG Knowledge College and Online Travel Training. We have broken many training records, thanks to some brilliant courses and some very dedicated students, and we look forward to an even more exciting 2010. Enjoy your Christmas break everyone, and see you next year, when we'll be unveiling some big name courses and plenty more fabulous prizes too!"  < Click here to read the digital edition of the TTG from December 18th which also carried the results (page 32)