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Amadeus - Airline Reservations (parts 1 & 2)

OnlineTravelTraining

Company: OnlineTravelTraining
Type: Amadeus
Duration: 40
Location: Online
Cost: £128.00


amadeus 

This course is prefect for someone who is wanting to gain a comprehensive understanding of Airline Reservations on the Amadeus GDS system.   it covers more detail that you would get in the "Full Introduction" course.  You'll find it un-rushed with more examples, more quizes etc.. so that you will really get a great understanding of this subjectl.  

This course has been designed in two distinct parts.  it's necessary to take both courses to pass this exam.

Airline Reservations (part 1)

Lesson 1 - Introduction, signing in and out, work areas.
Lesson 2 - Encode and Decode
Lesson 3 - Introduction to the PNR
Lesson 4 - PNR redisplay, subfield display
Lesson 5 - Timetable, flight details
Lesson 6 - Flight Availability, return availability, shortcut flifo
Lesson 7 - Booking Seats from Availability
Lesson 8 - Name Elements, Contact Elements
Lesson 9 - Ticketing Element, Received-From Element
Lesson 10 - Build and end a complete PNR
Lesson 11 - Canceling and changing mandatory PNR elements
Lesson 12 - Mailing and billing address elements
Lesson 13 - General remark and OSI elements
Lesson 14 - SSR and frequent flyer elements
Lesson 15 - Canceling and changing optional PNR elements
Lesson 16 - Advance seating requests
Lesson 17 - Seat maps
Lesson 18 - Request specific seats, specific seat wish, modify seating
Lesson 19 - Calculator and currency functions, minimum connect times
Lesson 20 - Help system
Lesson 21 - AIS
+ 21 drills, 6 execercises, 10 quizes & 1 final exam


Airline Reservations (part 2)
Lesson 1 - Advanced availability entries
Lesson 2 - Access types
Lesson 3 - Direct sell, waitlist, open/ARNK/passive segments
Lesson 4 - PNR claim, rearrange segments
Lesson 5 - Split PNR
Lesson 6 - Working with non-homogeneous PNRs
Lesson 7 - Working with customer profiles
Lesson 8 - Queue count, queue placement, option element
Lesson 9 - Queue access/exit, remove/delay queued PNRs
Lesson 10 - Segment status, schedule change, waitlist assurance
+ 10 drills, 3 exercises, 3 quizes & 1 final exam

Duration: 40 hours

Note: no workbook is required for this course
 

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