Airline Cabin Crew Training

How You Will Benefit

• Become aware of the cabin crew profession, its origins and current practice
• Describe the aircraft types and cabin crew functions
• Learn how to manage passenger interactions in a variety of circumstances
• Know about different types of emergency and safety procedures

Designed For

• Entry-level cabin crew members

This course is a must for anybody starting a career or wanting to work as cabin crew.

Course Content

• Introduction to the Aviation Industry
• The Cabin Crew Profession
• Landing the Job
• Cabin Crew Lifestyle
• Introduction to Aircraft and Aviation Familiarisation
• Crew Member Coordination and Communication
• Customer Service
• Managing Passenger Interactions
• Safety and Emergency Procedures
• Medical Emergencies and Medical Training
• Introduction to Dangerous Goods and Hazardous Materials
• Aviation Security
• Service Procedures

Table of Contents (pdf)

Exam: This is a paper-based exam and for UK customers the exam centre is in London. For non-UK customers, please contact  training.europe@iata.org for information.



Any Questions?

If you have any more questions please see our FAQ section
If you prefer you can chat live with us via our text chat function
Alternatively, call us today on 0845 643 2533 for a friendly chat about our training, or, if you prefer, you can email us at info@onlinetraveltraining.co.uk.