Company: IATA
Type: IATA - Travel & Tourism
Duration: 1
Location: Online
Cost: £495.00

IATA/UFTAA Training Programme - Foundation

How You Will Benefit

• Make appropriate travel arrangements and reservations
• Calculate and quote appropriate air fares
• Complete international travel documents in accordance with the applicable IATA rules and procedures
• Be on the leading edge for 2007 e-ticketing global implementation
• Answer customers' queries, quote rates and supplements, explain conditions and book tour products
• Acquire the necessary skills and knowledge to ensure that your front-line contact with the customer is outstanding
• Understand the role of information technology - Global Distribution Systems and the Internet

Designed For

• Students who wish to have a career in the travel industry
• Junior travel consultants
• Airline personnel
• Tour operators who deal regularly with travel agents
• Personnel of large companies responsible for making travel arrangements
• Travel Agencies that hire employees who hold the IATA/UFTAA International Travel and Tourism Foundation Diploma meet one of the requirements towards becoming IATA-accredited agencies.

Course Content

• Environment
• The Travel & Tourism Industry and the Travel Professional
• Geography in Travel Planning 1
• Travel Formalities

• Products
• Land Transport - Rail 1
• Water Transport - Ferry
• Land Transport - Car and Camper
• Tour Packages 1
• Hotels
• Air Transport Essentials

• Support Services
• Customer Service
• Technology in the Travel Industry 1

• Air Fares and Ticketing
• Air Fares and Ticketing

• GDS Electronic Booking Tools (CD-ROM*)
• Global Distribution Systems training. Choose between Amadeus, Galileo, Sabre or Abacus. *Minimum system requirements: Windows 95, Internet Explorer 5.5, 16MB memory.

Additional Information

The 13 modules in the Foundation Level will provide you with an understanding of the travel and tourism industry, the practicalities of the travel professional's role in this industry, the importance of exceeding customer expectations, and the role of technology in the travel industry.

In addition, you will become familiar with related subjects such as industry regulations, codes, world geography, air fares and ticketing including e-ticketing, visa and health requirements, as well as tour programmes.

For self-study students, about 170 hours of intensive study are required to complete the Foundation course. Students studying at an IATA Authorised Training Centre could expect a longer period of study.

By successfully completing the two-paper examination*, you will become qualified as a holder of the IATA/UFTAA International Travel and Tourism Foundation Diploma and will be entitled to add the designation "DTTF" (Diploma in Travel and Tourism Foundations) after your name.

=> IMPORTANT:

The GDS Electronic Booking Tools CD-ROM-based module requires the following minimum system requirements: Windows 95, Internet Explorer 5.5, 16MB memory.

Price INCLUDES shipping costs

Recommended:

• Secondary/High School Leaving Certificate/Diploma
• Basic Math skills
• Good English Skills

Exam: This is a paper-based exam and for UK customers the exam centre is in London. For non-UK customers, please contact  training.europe@iata.org for information.




Any Questions?

If you have any more questions please see our FAQ section
If you prefer you can chat live with us via our text chat function
Alternatively, call us today on 0845 643 2533 for a friendly chat about our training, or, if you prefer, you can email us at info@onlinetraveltraining.co.uk. 

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