Airline Reservations
Lesson 1 - System access, encoding/decoding Lesson 2 - Retrieving and Ignoring PNRs, Similar Name Lists Lesson 3 - Displaying PNR fields Lesson 4 - Basic city pair availability Lesson 5 - Return city pair availability Lesson 6 - Flight detail displays, decoding mixed class service Lesson 7 - Selling from availability Lesson 8 - Passenger names, passenger telephone numbers Lesson 9 - Ticketing arrangement, received-from Lesson 10 - Building complete PNRs, End transaction Lesson 11 - Canceling segments, changing/deleting basic passenger data Lesson 12 - Entering remarks, form of payment and psgr address Lesson 13 - Frequent flyer, agency addresses Lesson 14 - AFAX and GFAX, OSI and SSR Lesson 15 - Changing and deleting non-essential PNR fields Lesson 16 - Advanced city pair availability Lesson 17 - Availability sales tags Lesson 18 - Open segs, waitlisted segs, book-conf segs, ARNK Lesson 19 - Cancel and rebook segments Lesson 20 - Inserting segments Lesson 21 - Reducing a party Lesson 22 - Dividing a party Lesson 23 - STARS Lesson 24 - Advanced seat reservations, booking seats by area Lesson 25 - Seat maps Lesson 26 - Assign seats by nbr, change seat assigns, cancel Lesson 27 - Intro to queues, q count, signing on and off q Lesson 28 - Place PNRs on Q, change segment status, work thru Qs Lesson 29 - Calculator functions, calendar functions, currency Lesson 30 - DRS Lesson 31 - Format Finder Lesson 32 - Total Access, Direct Access Function Lesson 33 - Multi Access function of Total Access + 8 excercises 10 quizzes & 1 final exam |
Automatic Fares & Ticketing Lesson 1 - Fare displays Lesson 2 - Fare rules Lesson 3 - Itinerary pricing using WP Lesson 4 - Itinerary pricing - Bargain Finder Lesson 5 - Itinerary pricing - secondary action codes Lesson 6 - Itinerary pricing - stored fares Lesson 7 - Ticketing Lesson 8 - Issuing tickets from queue Lesson 9 - Invoice and itinerary functions + 3 exercises, 3 quizzes & 1 final exam
Car Hire Lesson 1 - Cars Plus System, Vehicle Codes, Car Associates List Lesson 2 - Shoppers car quote Lesson 3 - Shoppers car quote from segment, booking from quote Lesson 4 - Single Company Display, Booking from Single Company Display Lesson 5 - Car quotes with modifiers Lesson 6 - Car quote redisplay Lesson 7 - Car sell from segment, with modifiers, segment modify Lesson 8 - Car Location Lists, extra hour and day displays Lesson 9 - Rules displays, policy displays + 3 excercises, 3 quizzes & 1 final exam
Hotel Reservations Lesson 1 - Intro to SHAARP hotel system, hotel index displays Lesson 2 - Hotel description displays Lesson 3 - Hotel rate description Lesson 4 - Booking a hotel room Lesson 5 - Hotel index displays with no dates Lesson 6 - Hotel index displays by reference point Lesson 7 - Hotel index displays with search qualifiers Lesson 8 - Hotel index redisplay and update Lesson 9 - Advanced Hotel Description Lesson 10 - Optional fields in the sell entry Lesson 11 - More optional fields in the sell entry Lesson 12 - Hotel Segment modification + 2 excercises, 3 quizzes & 1 final exam |